Chatbot and AI assistant development for business

Order a business chatbot in the USA

Chatbot development at Asvir means bots for WhatsApp, Messenger, Instagram, SMS and your website widget that answer customers 24/7, book appointments, take payments and pass warm leads to your CRM. We work with GPT, Claude and Gemini and choose the model for your task and budget, and a simple rule-based chatbot can go live in as little as 7 days.

Since 2018 we have launched more than 115 projects across 12 business niches. We are a Kyiv-based team working remotely with clients worldwide, under an official contract and with a 12-month warranty after launch.

Rule-based bot or AI assistant: which to choose

A classic rule-based bot follows a script: a menu, answers to frequent questions, booking, and lead collection to email or Google Sheets. It is predictable, more affordable and ideal when customers ask the same few questions. An AI assistant understands free-form questions, answers from your documents and price list, keeps the conversation natural and hands complex cases over to a manager.

• Choose a rule-based bot if you need to automate bookings or lead capture quickly on a modest budget.
• Choose an AI assistant if you offer many services or products and customers ask questions in their own words.
• Choose an AI sales agent if leads come from Instagram, WhatsApp and Messenger at the same time and need to be qualified and logged to your CRM.

In e-commerce, a bot works best alongside your website: it finds products from a customer's description, answers questions about availability, sizes and shipping, takes payments via Stripe or PayPal and shares UPS / USPS tracking status. If you do not have a store yet, start with online store development and we will connect the bot to it.

How much a chatbot costs and what drives the price

Chatbot development pricing is set by agreement, from a simple rule-based bot to an AI sales agent with CRM and payments. Our lineup includes a WhatsApp and Messenger chatbot, a bot with a catalog, payments and CRM, an AI chatbot with a knowledge base, an AI sales assistant, AI process automation with n8n or Make, ChatGPT and LLM API integration, AI tools for online stores and a voice AI bot that takes and makes calls. Ongoing bot support and training is billed as a monthly fee.

The price depends on the number of scenarios, channels and integrations, such as Salesforce, Pipedrive, HubSpot, Google Calendar, Stripe or PayPal. AI model tokens are billed separately based on actual usage, and for a small business they are usually modest. The most common mistake is ordering a bot that does everything at once; it is smarter to launch the core around your most frequent questions and expand it based on conversation analytics.

How an AI bot learns from your data

An AI bot does not make answers up from scratch. We build a knowledge base from your documents, price list, FAQ and real chat history and connect it through a vector database (RAG) with LangChain. The model looks for the answer in those materials, and if the information is not there, it hands the conversation to a manager. Launch takes five steps: inquiry analysis, script and knowledge base, development and integrations, testing on real conversations, and launch with monthly analysis and improvements.

The fresher the knowledge base, the more accurate the answers, so decide early who will keep prices and policies up to date. Your website is a valuable source: if services, pricing and terms are clearly laid out on a corporate website, the bot can draw on them, and well-structured content also supports your SEO in Google and AI search.

Personal data security

Customer data stays under your control. We configure access rights, mask personal data and set up logging so phone numbers, addresses or health details do not end up where they do not belong. For projects with stricter requirements, an open-source LLM hosted on your own infrastructure is an option.

Before launch we agree on what data the bot collects, where it is stored and who on your team can see it. Once the bot is handling leads, the next step is to send more people its way: paid social ads on Instagram and Facebook with a click-to-message button give the bot warm traffic that it can handle around the clock.

Why Asvir

Development, integrations and marketing sit within one team, so your bot never lives in isolation from your website, CRM and ads. Describe the questions customers ask most often in the form below, and within 24 hours we will send you a bot plan and an estimate.